​Refund & Return Policy

Check out our return and refund policy below.
YBA Membership Cancellation by Participant

Requests for membership cancellations and refunds will not be honored after payment is received.

Seminars or Education Class Cancellations

Seminars or education class cancellations will be accepted via fax or email submitted to info@yorkbuilders.com and must be received by the stated cancellation deadline. Cancellations received after the stated deadline will not be eligible for a refund. All refund requests must be made by the organization’s primary contact or credit card holder. Refund requests must include the name of the company and the name of the member.

The above policies apply to all York Builders Association’s memberships and participants in any of the York Builders Association’s events unless otherwise noted. Please read all individual materials thoroughly for any specific policies.

Event Cancellation by YBA

YBA reserves the right to cancel an event due to low enrollment or other circumstances which would make the event nonviable. If YBA cancels an event, registrants will be offered a full refund. YBA is not responsible for individual expenses related to the event (i.e. hotel, flight, car rental, etc.).

Should circumstances arise that result in the postponement of an event, YBA has the right to either issue a full refund or transfer registration to the same event at the new, future date. YBA public events may have separate cancellation policy. Please read all individual materials thoroughly for their specific policies.

Event Registration Cancellation by Participant

The deadline to receive a refund for your registration is 30 business days before the event. From the time of paid registration through the 31st business day before the event, attendees may elect to cancel their registration and receive a full refund less a $25 service fee.

All refund requests must be made by the company or attendee and will be accepted via fax or email. Refund requests must be received by the stated cancellation deadline and must include the name of the company and attendee. Cancellations received after the stated deadline will not be eligible for a refund.

These above policies apply to all YBA events unless otherwise noted in event materials. Please read all individual event materials thoroughly for any specific policies, as most events list a specific cancellation date.

YBA Product and Event Ticket Refund / Return Policy

All returns of goods and materials purchased directly from YBA require prior authorization. A full refund will be received if returned within 30 days of purchase. Shipping and handling charges are non-refundable; returns must be authorized by YBA within 30 days of the invoice date. Event tickets are non-refundable.

Fees for all events scheduled throughout the year will be posted prior to the event and clearly stated on the event registration page.

Event tickets or products can be picked up at the York Builders Association office located on 540 Greenbriar Road in York, PA. Process for printing or receiving event tickets by mail will be clearly stated in the ticket purchasing process for each event.

Learn from a Pro Workshop or Class Cancellations

Learn from a Pro workshop or class cancellations will be accepted via email submitted to info@yorkbuilders.com and must be received 30 days prior to the event. Cancellations received after the stated deadline will not be eligible for a refund. All refund requests must be made by the primary contact or credit card holder. Refund requests must include the name of the company and the name of the member.

The above policies apply to all participants in any of the York Builders Association’s events unless otherwise noted. Please read all individual materials thoroughly for any specific policies.